Our Privacy Commitment
We value your privacy and are committed to protecting the personal data and photographs you provide us. All photos that you upload to Memory Lane Designs are used exclusively to produce your products. We may provide you with an optional email invitation to send to friends and family, which will allow you to share your uploaded photos or a digital version of your custom products with others. We will not use customer images for marketing purposes without obtaining customer’s express permission. We do not share your photos without your explicit consent or unless we are required to do so to satisfy a law, regulation, government request, or judicial order.
Your personal information is used only to conduct business with you. This includes such things as verifying your identity as a registered customer, processing your orders and payments, providing you with product information and pertinent company updates, and delivering of orders and other materials. In the event that we use a third-party to assist in fulfilling orders, your information will be used by third-party vendor only for the purposes of processing your order and notifying you of your order status. Memory Lane Designs does not sell or rent customer information.
Information Collection
Memory Lane Designs is the sole owner of the information collected on our site. Memory Lane Designs collects and monitors information from our visitors at several different points on our Website.
Registration In order to use the services offered on our website, you must first complete the registration form. During registration, you are required to disclose contact information (such as name and email address). If requested, it is optional for you to disclose demographic information (such as income level and gender). Disclosure of these details assists Memory Lane Designs in providing a more customized and efficient website experience and is not linked directly to your personal information.
While Memory Lane Designs exercises all due caution to protect your privacy, Memory Lane Designs will not be held responsible for parties who attempt to illegally access our Website and intercept or access transmissions or private communications.
Memory Lane Designs will not sell any information. All information collected by Memory Lane Designs will be used solely by Memory Lane Designs to deliver targeted newsletters and advertisements.
Information Use - "Profiles"
Memory Lane Designs stores information collected through cookies, log files and/or third interests in your user profile. A profile is stored information that we keep on individual users detailing specific viewing preferences. Subsequently, this collected information is linked to users’ personally identifiable information, which provides directs pertinent marketing promotions to you and helps us improve site content for the user. Memory Lane Designs does not share your profile with other third parties, unless specifically mentioned elsewhere in this policy.
Cookies
Just as most websites, we use cookies (small pieces of data stored on the user’s computer) to help us identify you when you return to our site. This allows your photo upload sessions to go smoothly and it helps us recognize you as a repeat customer. We may use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Cookies, if used, will be used on Memory Lane Designs to remember and recall login names, login information, previous purchases, potential purchases, as well as other items to help us better understand users’ needs. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use Memory Lane Designs. The only drawback to this is that the user will be limited in some areas. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. For more details, see the above "Profile" section. In instances when users link from our site to another company’s website, it is important to note that we have no control over any third party cookies.
Log Files
Like most standard Website servers, we may use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, site administer, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Non-personal Data
We are continually assessing the use of our website to ensure the most convenient and enjoyable shopping experience. To do this, we monitor non-personal statistical information from customer visits such as length and time of visit, and path taken during visit. Memory Lane Designs reserves the right to use this non-personal information to assist in the continuous improvement of our site and service to our customers.
Personal Information
While Memory Lane Designs will not rent, sell or share customer information, there are certain instances when customer information may be used. These are the instances in which we may be required to share personal information:
- We have your consent
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims
- We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Memory Lane Designs terms of use, or as otherwise required by law; We transfer or lease information about you if Memory Lane Designs is acquired by or merged with another company. In this event, Memory Lane Designs will notify you before information about you is transferred and becomes subject to a different privacy policy; we do not support any illegal use of your private information and will make every effort to stop such practices in order to protect your privacy
- Business Transitions: In the event Memory Lane Designs goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, customers’ personal information will, in most instances, be included in the assets transferred. Users will be notified via e-mail, as well as with a prominent notice on our website for at least 30 days prior to a change of disclosure or ownership of their personal information. If as a result of the business transition, customers’ personally identifiable information will be used in a manner different from that stated at the time of collection, you will be given choice consistent with our notification of changes section
Links
This website may contain links to other sites. Please be aware that we, Memory Lane Designs, are not responsible for the privacy practices of sites other than our own. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by our Website. Memory Lane Designs may have co-branding with other companies or onsite referrals to other businesses. In this case, you should be familiar with the privacy policies of both companies, since you may be subject to each of them.
Communication Policy
Memory Lane Designs' forum, blog, email, and other interactive features offer opportunities for meaningful interaction where users can share knowledge, experiences, and other helpful information. Since most of the interactions are public, the experience is best when people follow certain guidelines. Here is some helpful advice:
- Read the Memory Lane Designs Use of Service Agreement: The Memory Lane Designs’ Terms of Use Agrement contains the details of proper message board usage.
- Online etiquette: Online etiquette is a set of core guidelines to help the cyberspace community behave productively while online. Since expression, gestures, and voice tone are all invisible to members, it’s helpful to understand basic online etiquette.
- Be Succinct: Stay on topic and collect your thoughts before communicating them publicly in writing. If your comments are off topic, you may wish to indicate this early in your message or perhaps the subject header.
- Build Online Rapport: In addition to mutual understanding, there will surely be conflicting points of view at times. Remember to respect the opinions of others. Part of what makes a good community is the ability to see different points of view. Agreeing to disagree is good etiquette in any forum.
- SPAM: Unsolicited advertising, otherwise known as "Spam" is not permitted on this site. Inappropriate messages will be removed and those posting the messages may be blocked from using the Memory Lane Designs forum.
- Respect Others: Please recognize that we have valued customers of all ages and all backgrounds. Profanity or any terms or references that would be deemed inappropriate in face-to-face interactions should not be used.
Notification of Changes
If we decide to change our privacy policy, changes will be posted to this privacy statement, our homepage, and other places we deem conspicuous and appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Memory Lane Designs will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, users will be notified via e-mail. Users will then be presented with a choice as to whether or not we become authorized to use their information in this different way. However, if users have opted out of all communication with the site, or deleted/deactivated their account, they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post a notice we will also email users (who have opted to receive communications from Memory Lane Designs), notifying them of the changes in our privacy practices.
Memory Lane Designs and its affiliates maintain professional standards and have a high quality of respect for our members as well as our guest and affiliates.
Site Security
The confidentiality of your data is our priority. Memory Lane Designs has security measures in place to prevent the loss, misuse and alteration of the data and photos that you provide. We will treat your photos, digital images and data with confidentiality and extreme care. As with all electronic transactions, the security of your data cannot be 100% guaranteed. Please safeguard your user name and password for Memory Lane Designs to minimize the risk of unauthorized access to your data. In the event that your information has been accessed, you may change your password or contact us at CustomerService@Memorylanedesigns.com to delete or modify your data.
